{"id":10467,"date":"2022-01-28T15:22:51","date_gmt":"2022-01-28T15:22:51","guid":{"rendered":"https:\/\/olivauto.pt\/faqs\/"},"modified":"2022-02-15T11:59:31","modified_gmt":"2022-02-15T11:59:31","slug":"faqs","status":"publish","type":"page","link":"https:\/\/olivauto.pt\/pt-pt\/faqs\/","title":{"rendered":"FAQ's"},"content":{"rendered":"
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPosso reservar uma viatura?<\/span><\/div>

As reservas podem ser feitas atrav\u00e9s do nosso site ou atrav\u00e9s do nosso contacto telef\u00f3nico. Se optar por reservar atrav\u00e9s do nosso site, ser\u00e1 contactado posteriormente atrav\u00e9s do email onde faremos a confirma\u00e7\u00e3o da reserva.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tQuais s\u00e3o os requisitos para poder alugar?<\/span><\/div>

Para poder alugar uma viatura, dever\u00e1 ter pelo menos 21 anos de idade e carta de condu\u00e7\u00e3o \u00e0 mais de um ano.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tOnde posso efectuar o levantamento e a devolu\u00e7\u00e3o da minha viatura?<\/span><\/div>

As viaturas podem ser levantadas e devolvidas no nosso escrit\u00f3rio em Lisboa ou no Aeroporto de Lisboa se chegar de viagem no pr\u00f3prio dia. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tComo posso fazer o pagamento da minha reserva?<\/span><\/div>

Os pagamentos s\u00e3o sempre feitos presencialmente no acto de entrega do ve\u00edculo, podendo pagar em dinheiro ou cart\u00e3o.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPosso cancelar a minha reserva?<\/span><\/div>

As reservas podem ser canceladas a qualquer momento, devendo o cliente avisar a nossa ag\u00eancia sempre com a maior brevidade poss\u00edvel. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPosso adicionar um condutor adicional ao meu aluguer?<\/span><\/div>

Sim, pode adicionar um condutor adicional sem qualquer custo associado desde que os documentos do condutor a adicionar sejam v\u00e1lidos.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPosso levar a viatura que aluguei para fora de Portugal?<\/span><\/div>

O aluguer s\u00f3 \u00e9 v\u00e1lido em Portugal Continental. Caso pretenda deslocar-se para outro pa\u00eds, dever\u00e1 contactar a nossa ag\u00eancia e solicitar autoriza\u00e7\u00e3o. As desloca\u00e7\u00f5es para fora de Portugal Continental ter\u00e3o sempre um custo adicional.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tO que \u00e9 o SCDW?<\/span><\/div>

O SCDW (Super Collision Damage Waiver) \u00e9 um seguro opcional que pode escolher fazer no acto de levantamento da sua viatura. Este seguro isenta o cliente de responsabilidade em caso de acidente, danos provocados na viatura ou quebra de vidros (nas viaturas de classe econ\u00f3mica e m\u00e9dia). Os pneus, a carro\u00e7aria e o dep\u00f3sito do combust\u00edvel n\u00e3o est\u00e3o inclu\u00eddos neste seguro e s\u00e3o da responsabilidade do cliente assim como o interior e o uso impr\u00f3prio da viatura. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tRecebi uma multa, o que devo fazer?<\/span><\/div>

As multas recebidas durante o aluguer da viatura s\u00e3o sempre da responsabilidade do cliente. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPortagens<\/span><\/div>

Todas as portagens s\u00e3o da responsabilidade do cliente. Se optar por alugar o dispositivo da Via Verde, poder\u00e1 fazer o pagamento das portagens no nosso escrit\u00f3rio no acto da devolu\u00e7\u00e3o da viatura, caso contr\u00e1rio, ter\u00e1 de fazer o pagamento no local ou dirigir-se a um posto do CTT no caso dos p\u00f3rticos electr\u00f3nicos.<\/p><\/div><\/div><\/div>\n\n\n

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